A Digital Human as a Recruiter

As a personal project, I sought to create a Digital Recruiter to streamline the selection process.

I envisioned an integration with Linkedin or other third-party services to retrieve the requested information as a pre-selection process in order to reduce the workload of recruiters. To achieve this, I designed and developed the conversational agent on Dialogflow as a a proof of concept and decided to utilize Soul Machine’s platform as a front-end.

• Research: I designed the ‘as is’ candidates’ customer journey, pointing out the major pain points (long input form, request to upload cv in diverse formats and information already acquainted, bias) and envisioned the following scenarios:
  • Scenario #1: A candidate walks in a placement agency, and instead of getting in the queue, go to the kiosk where he/she can interact with the Digital Person.
  • Scenario #2: On a the same agency’s website, a candidate can log in and start talking to the Digital Person.
• I focused on Linkedin for two reasons: my assuption is that the majority of HR professionals start by checking the candidate’s Linkedin profile to value their suitability for the role,
• Drafted a new candidate journey:

At last, I recorded a video to demonstrate a frictionless candidatee experience.

The video received 70 views from November 2022 and got featured in the gallery examples on Soul Machine’s web site.